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TrustBridge
Support Hub

Anti-Money Laundering (AML) & KYC Policy

Last Updated: May 2026

TrustBridge is committed to the highest standards of compliance against money laundering, terrorism financing, and financial fraud. We strictly adhere to global AML protocols.

1. Know Your Customer (KYC) Verification

To access the full suite of TrustBridge's financial capabilities, users must complete a mandatory KYC verification process. This includes:

  • Submission of a valid, government-issued photo ID.
  • Verification of email address and mobile phone number.
  • For high-volume sellers, proof of address or business registration may be requested.

2. Transaction Monitoring

Our Treasury team utilizes automated and manual monitoring systems to detect suspicious activity. TrustBridge reserves the right to freeze transactions, delay payouts, or suspend accounts if money laundering or fraudulent activity is suspected.

3. Exemptions

Accounts explicitly created by the TrustBridge Administration team (such as internal Support Staff and Verified Institutional Sellers) are exempt from public KYC queues, as their identities undergo internal verification prior to account generation.